A very frugal friend of mine told me that he rarely makes a trip to a certain retail and grocery super-center without the scanner incorrectly scanning one of his items. He makes easy money asserting his Scanner Law rights.
Here’s the Scanner Law:
Michigan Compiled Law (MCL) 445.311 et. seq., popularly called the Scanner Law or Shopping Reform Act, applies to the purchase of consumer items which are purchased thru an automatic checkout system. If the item does not scan correctly, the consumer gets the difference between the price displayed and the price charged, multiplied by 10. The minimum is $1.00 and the maximum is $5.00.
Once you tell the store that you have been overcharged, they have 2 days to give you these statutory damages. If they do, you can’t take them to court. If they don’t give you your statutory damages, you can and recover actual damages or $250.00 whichever is greater, and up to $300.00 in attorney fees.
Make even more $$ this way:
You should not feel awkward in any way about invoking your Scanner Law rights. Stores are well aware of this law and should respect that you don’t want to pay more than you agreed to and you rely on them to advertise their goods in a way that will not cheat their customers. Furthermore, it is an inconvenience to you to have to scrutinize your receipt and go back to deal with an incorrectly marked item.
But, they are going to treat you badly! Store workers seem to take it personally. They will even lie to you!
WATCH FOR THEIR LIES!
Take note of what they tell you and who tells it to you. Listen for confusing and/or untrue statements, like “you have to leave the store” or the “law doesn’t exist anymore” or it “doesn’t apply to clearance items”.
Because those lies can lead to you collecting an additional $250! FOR VIOLATING THE MICHIGAN CONSUMER PROTECTION ACT.
Contact me at email@example.com if you need help collecting your statutory damages. You won’t pay me a dime — but the store will.
- For a further discussion of Michigan’s Scanner Law, and a list of exemptions, please read Michigan Scanner Law Update
- New York’s relevant law: NY State Weights and Measures, 1 NYCRR Part 345; NY State Weights and Measures, Article 17
- Contact Walsh Law PLLC to discuss the matter with Scanner Law attorney, Renee C. Walsh.